Terms of Service
Effective date: · tiki-terms-v7
Mindful Labs Inc. provides Tiki tests, tarot, AI reports and character chats under these terms.
1. Using Tiki and accounts
You confirm acceptance of the terms when signing up or buying. Do not use another person's account or payment method without permission. You can change your nickname and delete your account in Settings.
You sign up and sign in to Tiki with a Kakao, LINE, Google or Apple account. When you sign up, and the first time you sign in after these terms change, we ask you to agree to the Terms of Service and to the collection and use of personal information. Each sign-in provider account is a separate Tiki account, and we do not merge them. You stay signed in for 30 days on the web and 90 days in the app, extended each time you use Tiki, until you sign out or delete your account.
2. Content and AI
Tests and tarot are entertainment and tools for reflection. They are not clinically validated diagnoses, treatment, or professional medical, legal or investment advice. They cannot establish another person's feelings or guarantee future events.
Report text and images, and character chat replies and images, are generated with AI. The character is not a real person or professional counselor. Outputs may contain mistakes or bias. Independently check information before making important decisions.
3. Purchases and delivery
The product, price, currency and delivery conditions appear before payment. Generation or ticket delivery starts after payment is confirmed. Chat tickets are one-time purchases, not a subscription, and are used across your account's chats. Each reply uses one ticket; failed generation restores it.
Network or generation errors may delay delivery. Delivery failures and refunds are handled under the Refund Policy by email at contact@tiki.boo. If a major service change or closure affects paid access, we will announce it and explain refunds for undelivered or unused paid services.
Fate Keys are a prepaid in-service credit used only to unlock paid episodes of Tiki Original Series. Keys are sold in packs and credited right after payment is confirmed. Paid keys do not expire (a statutory five-year limitation period may still apply); bonus or promotional keys expire 90 days after they are granted. Keys are spent bonus-first (soonest expiry) and then oldest paid keys first. Keys can only pay for content Tiki provides directly and cannot be transferred or converted to cash (statutory refunds follow the Refund Policy). An unlocked episode stays available on your account; keys spent on an episode cannot be reversed once playback of that episode has started.
Original Series videos are works created by the company with generative AI and are unrelated to real people or events. Videos display the age rating assigned by the Korea Media Rating Board and may be withheld from users who do not meet the rating. Recording, copying, downloading or redistributing the videos or subtitles is prohibited.
Fox Drawer draw tickets can be used only to draw collectibles. Only members can buy them, and they are credited right after payment is confirmed. Purchased draw tickets do not expire (a statutory five-year limitation period may still apply) and cannot be transferred or exchanged for cash (statutory refunds follow the Refund Policy). The once-a-day free draw is a free benefit that does not carry over to the next day, and we may change its frequency or method or end it.
Draw results are random. Rates by grade and by item and the guarantee for ten draws are published in the Fox Drawer odds notice, and if adding or changing items alters the rates, the new rates are posted there before they apply. Collectibles obtained by drawing or crafting are digital items for collecting within Tiki and for features we provide, such as gifts in character chats. They have no monetary value and cannot be transferred, traded or exchanged for cash. Items used in crafting or given as gifts cannot be restored. We may change the art, names, descriptions and uses of collectibles or add new ones, and we may reclaim or correct tickets and items granted through system errors or improper means.
4. Sharing and other people's information
Issuing a personal result link lets anyone with it view the result and displayed nickname and pass the link on.
The same link remains active until its result is deleted. Deletion does not automatically remove copies saved elsewhere. Do not enter private or sensitive information about someone else without permission.
5. Reviews
Members can leave a star rating and a review for content they used. We ask for your consent to the collection and use of reviews when you submit one. As a thank-you we may give a benefit such as a Tiki chat ticket, on the same basis regardless of the rating or what the review says. Submitted reviews cannot be edited.
We use reviews to improve the service and our content. We may also use them anonymously, without your nickname or anything else that identifies you, to introduce and promote content in Tiki and on social media or in ads. We may shorten them or fix spelling without changing their meaning, and we state that the reviewer received a benefit.
Do not include other people's personal information, defamation, advertising or unlawful content in a review. We may decline to use or delete such reviews. Reviews are not deleted when you delete a report or your account; deleting your account only removes the link to you, so the review remains without identifying you. Email contact@tiki.boo before deleting your account to stop us using your review for promotion or to delete it. After your request we stop new uses and remove it from posts we control, but copies already made elsewhere may not all be recoverable.
6. Acceptable use and rights
Illegal content, infringement, impersonation, account sharing or sale, bulk automated requests and attacks are prohibited. We may restrict use as necessary; appeals go to contact@tiki.boo. Do not resell or bulk-copy service content or software without permission. We do not guarantee exclusive rights in AI-generated content.
7. Deletion, responsibility and disputes
Account deletion removes access to your saved records, chats and share links and cannot be reversed. Transaction records are retained as required by law. Contact us about unused paid services before deleting your account; deletion does not itself remove refund rights.
We remain responsible under applicable law. These terms do not exclude statutory consumer rights. Email contact@tiki.boo about disputes. Korean law governs, without excluding mandatory consumer protections or legally required jurisdiction that apply to you.
8. Changes
We announce changes and their effective date in advance, with sufficient notice for important changes unfavorable to users. We obtain separate consent where required. All inquiries go to contact@tiki.boo.